RAAS Microfinance Institution (RAAS MFI) respects your privacy. This policy applies to information handled through raasmfi.com.
Information you provide
When you use our contact form, we receive the name, email address, phone number, inquiry subject, and message you submit. We use this information to respond to your request, manage follow-up, and maintain an administrative record of the inquiry.
Anonymous website analytics
We use first-party analytics to understand visits, popular pages, general referral sources, device categories, and broad country information. The analytics system uses random visitor and session identifiers. It does not store your raw IP address and is not used to build advertising profiles.
Cookies
The website may set essential security and session cookies, including cookies required for forms and the protected dashboard. When analytics is enabled, it may also set first-party identifiers named raas_visitor and raas_visit to distinguish anonymous visits.
How information is shared
We do not sell personal information. Information may be processed by service providers that help us operate the website, host files, deliver email, secure the service, or maintain our systems. We may also disclose information where required by law or necessary to protect rights and security.
Storage and retention
Website data may be stored on infrastructure used by RAAS MFI and its service providers. We retain contact inquiries and operational records only for as long as reasonably needed for response, administration, security, legal, and accountability purposes.
Your choices
You can restrict cookies through your browser. You may also contact us to ask about personal information submitted through this website or request correction or deletion where applicable.